Dashboard Sources
Understand source setup, status, errors, and what agents can query.
Sources are how company knowledge enters RetainDB Cloud.
Use Sources for manual inputs such as URL, Web, Text, and PDF text. Use Connected Accounts for account-backed tools such as GitHub, Slack, Notion, Drive, Confluence, Jira, Linear, Dropbox, and Box when those connectors are enabled for your workspace.
Source Types
| Type | Use it for | First-run advice |
|---|---|---|
| Text | internal note, policy, runbook, FAQ | best private smoke test |
| URL | one public page | fastest public smoke test |
| Web | docs site or help center | start with a narrow crawl |
| extracted PDF text | verify content before indexing | |
| GitHub | repos and docs | prefer Connected Accounts when available |
Status Meaning
| Status | What happened | What to do |
|---|---|---|
| pending | source was created | wait for sync job |
| connecting | RetainDB is validating config or auth | wait or fix credentials |
| syncing/indexing | documents are being processed | query after ready |
| ready/indexed | source can answer questions | test in Company Brain |
| failed | sync could not complete | open the error and retry |
| paused | source is disabled | resume before relying on it |
Good Source Hygiene
- Start with one small, trusted source.
- Prefer authoritative docs over chat history for first launch.
- Name sources clearly; agents and citations use those names.
- Remove stale sources instead of hoping retrieval ignores them.
- Keep large repos and workspaces scoped to what the agent actually needs.
Failed Syncs
A useful failed sync should show:
- connector or source type
- error code
- human-readable message
- last attempted time
- retry count
- next action when possible
If a source repeatedly fails, pause it until the connector config or account access is fixed.
Deleting Sources
Deleting a source should remove it from the company brain and deactivate source-derived documents, chunks, and memories. After deletion, verify:
- the source no longer appears in Sources
- Memory Graph no longer shows its source node
- Company Brain no longer cites it
- Agent Filesystem no longer includes its files
Next: Sources API, Company Brain API, or Troubleshooting.
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